MEN'S SHOES|grid|Men's|Collection|Using only the finest calf leathers from the leading tanneries of Europe, Crockett & Jones shoes are individually crafted on lasts designed to produce the best possible fitting characteristics. Each pair takes up to eight weeks to manufacture in a labour-intensive process involving over 200 highly skilled operations.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-collection_b95adee9-9364-4ecf-950f-3aa95dd6b33a_600x.jpg?v=1611788930@Main Collection--mens|default|Main|Collection|The Main Collection of Crockett & Jones footwear encompasses a broad range of classic and contemporary styles for men. The assortment of leather and rubber soled shoes and boots are constructed with durable uppers from the finest European leathers including: aniline calf, suede and country grains. This collection presents a wide variety of choice for business, formal and casual wear.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-main-collection_c0615ffc-bb2d-4581-aa58-f6512d1cb291_600x.jpg?v=1611788930@Hand Grade Collection--mens|default|Hand Grade|Collection|This unique collection of styles from Crockett & Jones represents the art of shoemaking at its highest level. Asymmetric lasts, shaped to the natural contours of the foot, gives exceptional fitting qualities. Uppers, cut from the finest calf skins with a supple tannage, provide glove-like comfort. They are hand finished to the highest level in a process which lasts up to 10 weeks.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-hand-grade-collection_81f39ebf-2186-4744-81b2-ef163468b579_600x.jpg?v=1611788931@Shell Cordovan--mens|default|Shell Cordovan|Collection|The Shell Cordovan used by Crockett & Jones is both unique and exclusive. A traditional and lengthy process of specialist vegetable tanning, hand dyeing and finishing produces the distinctive strong fibre structure and rich shiny texture of Cordovan leather.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-shell-cordovan-collection_600x.jpg?v=1611788930@New Season--mens|default|New Season|Collection|Crockett & Jones’s more classic approach to design has paved the way for world recognised English style. With heritage and expertise coursing through the veins of our Northampton based craftsmen and women, our new collections are designed, developed and made to the highest possible standards in our Northampton shoe factory.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-new-season-collection-ss21_600x.jpg?v=1614185017@James Bond, No Time To Die--mens|default|No Time To Die|James Bond|Crockett & Jones proudly announces its official partnership with EON productions, the makers of the James Bond films. Crockett & Jones have previously worked with the 007 filmmakers on Skyfall, Spectre and the forthcoming film No Time To Die.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-james-bond-no-time-to-die_600x.jpg?v=1611788930@The Black Editions--mens|default|The Black Editions|Collection|We present to you a concept never seen before from Crockett & Jones. An over-sized, ‘Cleated’ rubber sole is showcased using a selection of contemporary black leathers. ‘The Black Editions’ is an audacious collection of English footwear, influenced by Japanese style.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-mens-the-black-editions-collection_600x.jpg?v=1611788932@The Icons--mens|default|The Icons|...Timeless|Today, our products and their names have become icons, personalities even. They don’t just have relevance, they have become reference points of value and quality – recognisable from Crockett & Jones.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-the-icons_600x.jpg?v=1611788932@Boots--mens|default|Boots|Chelsea, Chukka...|The Crockett & Jones boot collection has grown considerably over recent years. Diverse in style and material there are few situations where a pair of Crockett & Jones Boots cannot be worn! This comprehensive collection covers a wide variety of boot styles.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-boots_600x.jpg?v=1611788931@Loafers--mens|default|Loafers|Penny, Tassel...|Loafers have grown from strength to strength over recent years and are the most casual style available from a Goodyear-welted shoemaker such as Crockett & Jones. Today, we have an extensive collection available in Calf, Suede and Grain in both ‘Lined’ and ‘Unlined’ forms.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-loafers_600x.jpg?v=1611788932@Oxfords--mens|default|Oxfords|Toe Cap, Semi-Brogue...|The most easily recognisable of all classic styles, is the elegant English Oxford, synonymous among the English shoemakers. A formal style that dates back over two hundred years, it is thought to have been named by the students at Oxford University.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-oxfords_600x.jpg?v=1611788932@Derbys--mens|default|Derbys|Brogue, Split Toe...|Derby shoes are possibly the most versatile of all shoe styles, bridging the gap between smart and smart casual wear with ease. Available in great variety, the Derby is also considered to be more comfortable to wear for longer periods of time.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-derbys_600x.jpg?v=1611788932@Monk Straps--mens|default|Monk Straps|Single, Double...|Unbeknown to many, a Monk strap style hosts similar fitting qualities and construction to a Derby. You could think of a Monk style as a ‘modern day’ Derby, of sorts. With open quarters, and a whole cut vamp and tongue, Monk straps (single and double buckle) are remarkably comfortable on the foot.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-monk-straps_600x.jpg?v=1611788931@Velvet Slippers--mens|default|Velvet Slippers|Plain Albert, Embroidered...|The development of the Albert Slipper coincided with the fashion of men wearing smoking jackets at the turn of the century. It is generally agreed that the style was named after Queen Victoria’s consort Prince Albert. Today however, times are very different but the velvet slipper remain as popular as ever.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-slippers_600x.jpg?v=1611788930@Driving Shoes--mens|default|Driving Shoes|Elise, Exige...|These soft, unstructured and ultra-comfortable loafers / moccasins were made famous by the Italians in the 1960s. They are typically adorned during the warm summer months, and are often available in bright colours and soft suedes.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-mens-driving-shoes_cb68536a-098e-4c68-9fb7-d359cfb175af_600x.jpg?v=1611788930@WOMEN'S SHOES|grid|Women's|Collection|With a long-standing heritage of producing low heeled shoes for Women, dating back to 1920, the new Women's Collection has been developed in-house with quality, comfort and feminine elegance in mind. Encompassing Loafers, Oxfords, Derbys, Monk Strap and Boots.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-womens-collection-all_600x.jpg?v=1611788929@Women's Collection--womens|default|Women's|Collection|With a long-standing heritage of producing low heeled shoes for Women, dating back to 1920, the new Women's Collection has been developed in-house with quality, comfort and feminine elegance in mind. Encompassing Loafers, Oxfords, Derbys, Monk Strap and Boots.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-womens-collection_600x.jpg?v=1611788928@New Season--womens|default|New Season|Collection|Crockett & Jones’s more classic approach to design has paved the way for world recognised English style. With heritage and expertise coursing through the veins of our Northampton based craftsmen and women, our new collections are designed, developed and made to the highest possible standards in our Northampton shoe factory.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-collection-womens-new-season-collection_600x.jpg?v=1611788928@The Icons--womens|default|The Icons|...Timeless|Today, our products and their names have become icons, personalities even. They don’t just have relevance, they have become reference points of value and quality – recognisable from Crockett & Jones.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-boots_600x.jpg?v=1611788930@Boots--womens|default|Boots|Chelsea, Lace-up...|The Crockett & Jones boot collection has grown considerably over recent years. Diverse in style and material there are few situations where a pair of Crockett & Jones Boots cannot be worn! This comprehensive collection covers a wide variety of boot styles.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-the-icons_600x.jpg?v=1611788929@Loafers--womens|default|Loafer|Tassel, Fringe...|Loafers have grown from strength to strength over recent years and are the most casual style available from a Goodyear-welted shoemaker such as Crockett & Jones. Today, we have an extensive collection available in Calf, Suede and Grian in both ‘Lined’ and ‘Unlined’ forms.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-loafer_600x.jpg?v=1611788930@Oxfords--womens|default|Oxfords|Toe Cap, Semi-Brogue...|The most easily recognisable of all classic styles, is the elegant English Oxford, synonymous among the English shoemakers. A formal style that dates back over two hundred years, it is thought to have been named by the students at Oxford University.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-oxford_600x.jpg?v=1611788930@Derbys--womens|default|Derbys|Town, Country...|Derby shoes are possibly the most versatile of all shoe styles, bridging the gap between smart and smart casual wear with ease. Available in great variety, the Derby is also considered to be more comfortable to wear for longer periods of time.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-derby_600x.jpg?v=1611788930@Monk Straps--womens|default|Monk Straps|Single, Double...|Unbeknown to many, a Monk strap style hosts similar fitting qualities and construction to a Derby. You could think of a Monk style as a ‘modern day’ Derby, of sorts. With open quarters, and a whole cut vamp and tongue, Monk straps (single and double buckle) are remarkably comfortable on the foot.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-monk_600x.jpg?v=1611788931@Velvet Slippers--womens|default|Velvet Slippers|Plain Albert, Embroidered...|The development of the Albert Slipper coincided with the fashion of men wearing smoking jackets at the turn of the century. It is generally agreed that the style was named after Queen Victoria’s consort Prince Albert. Today however, times are very different but the velvet slipper remain as popular as ever.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-styles-womens-slippers_600x.jpg?v=1611788930@ACCESSORIES|grid|Belts & Accessories|Collection|The Accessories Collection consists of essential shoe care products that if used regularly, will ensure your Crockett & Jones shoes age well over time. The Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_600x.jpg?v=1611788930@Calf--belts|default|Calf|Belt|The Crockett & Jones Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear. Each belt is fully lined, expertly stitched and has a hand-finished buckle of the highest quality.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_600x.jpg?v=1611788930@Suede--belts|default|Suede|Belts|The Crockett & Jones Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear. Each belt is fully lined, expertly stitched and has a hand-finished buckle of the highest quality.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_600x.jpg?v=1611788930@Grain--belts|default|Grain|Belts|The Crockett & Jones Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear. Each belt is fully lined, expertly stitched and has a hand-finished buckle of the highest quality.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_600x.jpg?v=1611788930@Shell Cordovan--belts|default|Shell Cordovan|Belts|The Crockett & Jones Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear. Each belt is fully lined, expertly stitched and has a hand-finished buckle of the highest quality.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_600x.jpg?v=1611788930@Woven Calf--belts|default|Woven Calf|Belt|The Crockett & Jones Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear. Each belt is fully lined, expertly stitched and has a hand-finished buckle of the highest quality.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_600x.jpg?v=1611788930@Rough-Out Suede--belts|default|Rough-Out Suede|Belt|The Crockett & Jones Belt Collection is made from skins chosen from the very best tanneries in Europe which are specially dyed to exactly complement our footwear. Each belt is fully lined, expertly stitched and has a hand-finished buckle of the highest quality.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-belts-all-2_2e7ab457-a0d9-4a86-92f9-c453f9aec276_600x.jpg?v=1611788930@Saphir Medaille d'Or--acc|default|Saphir|Medaille d'Or|Crockett & Jones only uses the highest quality components combined with the most skilled craftsmanship - a successful recipe for producing beautiful handmade shoes that represent excellent value for your investment. Proper care and maintenance of your shoes will help to ensure their longevity in wear.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-accessories-medaille-dor_065f75a0-dba8-4e96-85b3-47eae99d0fd4_600x.jpg?v=1611788929@Shoe Care Kits--acc|default|Shoe Care Kits|Perfect For Travel|Crockett & Jones shoe care kits come with a variety of shoe care products in a, zip up, leather holdall. Proper care and maintenance of your shoes will help to ensure their longevity in wear.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-accessories-shoe-kit_600x.jpg?v=1611788929@Shoe Trees--acc|default|Shoe Trees|Aid Drying & Reduce Creasing|Shoe Trees are an extremely important part of caring for your Crockett & Jones shoes. Shoe trees have excellent moisture absorbency, gradually dry your shoes from the inside and reduce creasing of the vamp.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-accessories-shoe-tree_13d09d98-55f7-4f5b-99c9-e713cf39e156_600x.jpg?v=1611788928@Shoe Brushes--acc|default|Shoe Brushes|Polishing & Buffing|To properly care for your Crockett & Jones shoes, you should use two or three different brushes. Shoe brushes should be used to remove dust and light dirt from your shoes, whilst you keep others separate for the removal of excess polish after application.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-accessories-shoe-brush_600x.jpg?v=1611788929@Shoe Horns--acc|default|Shoe Horns|Essential|Shoe Horns are equally as important as Shoe Trees & Polish when caring for your Crockett & Jones shoes. A Shoe Horn provides a smooth surface to easily slip your foot into your shoes and thus reducing damage to the heel of your shoes, particularly loafers.|//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-accessories-shoe-horn_600x.jpg?v=1611788929@STORES|gallery||||//cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c_600x.gif@Our Stores|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-our-stores_600x.jpg?v=1611788927@Special Order Service|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-special-order_600x.jpg?v=1611788927@Stockist Locator|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-stockists_600x.jpg?v=1611788926@SHOE CARE|gallery||||//cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c_600x.gif@Calf|default|Calf|||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-shoe-care-calf_fd0f4058-3a5b-4028-850c-122e21c6c50d_600x.jpg?v=1611788927@Suede|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-shoe-care-suede_600x.jpg?v=1611788926@Grain|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-shoe-care-grain_600x.jpg?v=1611788928@Cordovan|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-shoe-care-cordovan_600x.jpg?v=1611788926@Rough-Out Suede|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-shoe-care-ros_600x.jpg?v=1611788927@GUIDES|gallery||||//cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c_600x.gif@Last Guide|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-guide-last_5b20697a-1a8f-44a3-8bd9-c85dfdfd9184_600x.jpg?v=1611788928@Style Guide|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-guide-style_02f426aa-c7bc-4fca-9a9a-4c657ccd7c0c_600x.jpg?v=1611788927@Sole Guide|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-guide-sole_a5a50166-fa77-4df7-bfa1-3d205250fe58_600x.jpg?v=1611788927@Material Guide|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-guide-material_16df619c-f48e-4266-bd01-5e376bb5e8bb_600x.jpg?v=1611788928@Fitting Guide|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-guide-fitting_78106101-e853-4f0b-b680-f9f35e6c45eb_600x.jpg?v=1611788928@MAKING & REPAIR|gallery||||//cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c_600x.gif@In the Making|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-making_600x.jpg?v=1611788929@Repairs|default|Repairs|||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-repair_600x.jpg?v=1611788927@Our Heritage|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-heritage_600x.jpg?v=1611788928@THE ARTICLE|gallery||||//cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c_600x.gif@The Article--sub|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-the-article_19ec9441-405d-43d6-89b4-da8b66cb0948_600x.jpg?v=1611788930@Guest Author|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-guest-author_85317ac4-0535-44c1-b539-fdd30a420ad5_600x.jpg?v=1611788929@#madetobeworn|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-made-to-be-worn_8095f31f-c782-48ef-944c-86f383d8110f_600x.jpg?v=1611788928@In the Media|default||||//cdn.shopify.com/s/files/1/0469/2911/7347/files/menu-cta-in-the-media_3b61627e-54b9-40ab-8211-6786e22dac3d_600x.jpg?v=1611788929@Unstructured Collection--mens|default|Unstructured Collection|SUPERFLEX Sole|Further refining our unlined construction process with a trio of loafers, we have created our first ever UNSTRUCTURED collection. Made in our own Northampton factory, the collection remains Goodyear welted using our new SUPERFLEX leather sole, flexi-welts and lightweight ribbing with a full unstructured forepart.|//cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c_600x.gif@

Mr Nicholas Jones - Part 2

Words by Crockett & Jones
Part 2 of our interview with Mr Nick Jones - Production Director and 4th Generation Jones.
Crockett & Jones - Mr Nicholas Jones - Part 2
What is a day in the life of a Goodyear-welted Production Director like?

Start early! Up at 5:30am, in the factory for 6:25, and then just drive on!

The first thing I do is to look at the substandards from yesterday’s production. By looking in the Shoe Room at what has gone wrong the previous day, I get a feeling and an immediate snapshot of where we are, now.

Over the years, I have picked up so many bigger issues by keeping a hand on the shoes. Alongside me, my Factory Manager and my Shoe Room Supervisor will do the same. We all get a feeling for the issues coming through the factory, which can change each week for no apparent reason.

Thereafter, it is constant firefighting. My phone never stops. Problem solving throughout the day that generally just flows. I do a lot of listening to issues and problems and then help to get them sorted as best as we possibly can. It could be an issue with a shoe, it might be a personal issue with a member of staff who confide in me regularly. Every day is different.

Generally, I spend most of my time trying to get the best out of the people, the specialists, I employ.

Multitasking is a given as a Production Director, but what do you focus on the most and what makes these so crucial to your end consumers.

The things I focus on most are quality, quality, quality, attention to detail and flexibility.

In a 12 pair line, you will never get a pair of shoes exactly the same, there will always be the odd one with errors or mistakes. I look at it and say to myself, can we save it. You will never get things 100% right in our world, but you can damn well drive on to try. We are always pushing to get our production to a better standard, and I think we have done that well over the years, but we never believe it is good enough, and always look forward.

The same leather, cut by the same clicker that goes through the same processes can end up with different issues at the end. And you have to have a brain that thinks ‘why?’ and is able to understand the inner workings of whatever it is you are looking into. There are always new issues to find, improve and fix. You continually learn, because a factory such as ours is continually evolving with so many variants.

Crockett & Jones
Crockett & Jones is a typical family business, so you can go from discussing the family pet to the ins/outs of cutting losses in the clicking room. How do you separate work from family?

I don’t think you can really and truly. My last factory manager, Lee, who actually left for a competitor (long story) was one of the very few people who I would confide in. I am a talker and releasing, sharing and talking about problems helps me enormously. I have good days and bad, like us all, but Lee was a tremendous listener, especially in my early days at C&J.

Most of my burden (not really a burden at all), is not actually the work itself, it is the emotional strength I need to ensure I am there for all of my staff all of the time.

Is it really that important to separate work from family life? Not really. I generally drive on and enjoy whatever I am involved with. If I had doubts or bad days whilst milking on the farm, I used to say to myself “Get a grip Nick. You think you are having a bad day, you have no idea. You have nothing to worry about compared to the problems of others in the world”. Really, my life has been simple in comparison to so many others.

Away from work, I continued my farming alongside work. Having recently moved out of the farm, I now spend time in my garden, which is still big enough to hold a greenhouse and a substantial vegetable plot.

We all know that manufacturing is the hard work behind the product, but few truly understand what goes into making a pair of our shoes. Can you give your customers an idea of what it takes to build a worldwide reputation for quality and value?

I could talk about materials, labour, fitting and all the usual important aspects that you can read about on most websites, but the truth is; it is where knowing your staff and having a fine attention to detail comes in. You’ve got to try to do every job as well as you possibly can and think of ways within the factory to help get those shoes through as best you possibly can. The reality of a handmade product is that very little ends up being 100% perfect, which in part makes our products so special.

I have introduced a lot of systems to grade racks of importance and have worked on staff’s understanding and appreciation for the value of the product that they are handling. Crocodile, Cordovan, Smooth Calf or Suede, there is value attached to every single pair and all are equally important to a customer somewhere around the world. Treat it with respect.

As the ‘behind the scenes’ factory, we do not get drawn into the design, promotion or sales of the product, instead, we have to build an ethos around it, internally. We do this by making staff aware of the product and where it goes and who it is being worn by. Building an understanding around the product, especially with the new, younger generation of shoemakers, makes such a difference, but it takes time. Working with people and understanding our factory needs, although not tangible, is ultimately felt in the end product.

When Jonathan comes back from trade shows and feeds back to me that customers are pleased with the shoes as they come out of the box, we get a great sense of achievement and pride for the work that goes into them. Manufacturing footwear is very complicated, but a good challenge.

What changes have you made in the factory during your tenure?

Workflow is something that we have worked hard on. Prioritising work to organise the factory and to meet delivery expectations is important. It continues the flow of the factory which not only increases productivity, it reduces dwell time so heightens concentration.

One area that I am particularly proud of is a new department developed to save shoes… which might sound odd… As long as pair of shoes is still in the factory, it is still under my care. There are literally thousands of problems that can go wrong during the Goodyear-welted production process. The majority of which are easily rectified such as stains and scuffs, excess wax from finishing, stray threads and minor leather flaws. We now have a team of experts who cast their eyes over shoes that have been rejected by QC for minor issues. They go back into this department and are worked on by a team of ‘shoe surgeons’. Once finished, they go back through QC and nine times out of ten, they pass.

For us, not only does that result in a cost saving, it also means that we meet customer delivery requirement with a more complete order. We do not remake subs from lines of work, so our wholesale customers have been very pleased with this new development.

Better logistics and systems have been implemented throughout the factory during my time in production and they all seem to be helping.

Crockett & Jones
What ‘style/trend’ changes have you seen over the past decade?

The last 15 or so years has probably seen the most contemporary version of Crockett & Jones in its history. We have some excellent lasts, probably more than any other maker and a huge variety of styles.

I particularly like and appreciate the quality of our Hand Grade Collection today. The new burnishing and hand-polishing has elevated this collection way beyond what previous production management ever expected from a ready-to-wear manufacturer, and we have managed to do this in a sensible way whilst controlling costs.

We are producing some great concepts as well, thanks to the next generation of family management. The new City sole is lightweight, flexible and comfortable. A businessman can now wear his straight cap OxfordsHallam or Connaught – and can have the comfort and practicality of a rubber sole, yet he can look very smart.

We produce some 25,000 pairs a year for Japan, which must be the most fascinating world market for style / fashion, yet we are a 140 year old Goodyear-welted footwear manufacturer! I love to see the array of styles that our Japanese wholesale customers specify. Our development team are doing a great job at holding onto tradition whilst at the same time being prepared to listen and learn from others, pushing the company forward.

There’s a new boot, Ross, that we are about to promote this AW19. It’s a cracking looking boot but god it’s a pig to make. Of course, it will turn out great. We understand the requirements to keep pushing forward and whilst it might hit us on production volume, working on these new styles makes our time in the factory more interesting and challenging. After all, variety is the spice of life!

If someone were to say to you; “You are crazy to still manufacture your product in England, move it abroad” what would you say?

I say that we still make them in the same factory as we did over 100 years ago, and that is something that people cannot copy.

We are producing a quality product in a building that is totally unsuitable for modern day manufacturing (good job we are not that modern Nick…). My forefathers at least thought about a few things when they built the factory. Every room offers floor to ceiling windows, so the light is excellent. The walkways are wide so we are not cramped… but the wooden floors are lousy! We spend tens of thousands every year on the upkeep of the building. The lifts are an example. I have been stuck in them myself, plenty of times… a total nightmare on a multi-floor factory like ours.

However, everyone in the factory is so proud when we have visitors (staff, press, wholesale) who come to the factory for educational tours because they are passionate about shoes, and they experience our factory building as well. I’d hate to be producing such a beautiful product in a tin clad building.

The amount of new faces that I meet who come and speak to me with such interest and say “This is incredible, this is lovely, what a wonderful building”. The factory building and staff who work in it make that possible. Being 100% made in the UK still means something today and I am sure it will in the future. We never take it for granted. It attracts end consumers and wholesale accounts from all over the world.

Crockett & Jones
In its 140th year, manufacturing has never been more challenging than it is today. What are you doing to ensure that 60 years from now, we will be celebrating our 200th anniversary.

What I have done to our current workforce is to instil mindfulness around their current working situation, regardless as to where they have come from. I tell them what C&J stands for and that from here on in, it is up to you to make a success of your opportunity. If you want it, we offer a job for life with full training to learn a skill. If my younger staff members take my advice they will be the supervision of the future, where experience and knowledge is far superior to whether or not you have GCSE English or Maths (although they are equally useful!).

I don’t have a crystal ball, but would imagine technology is going to take hold more and more in our world. Immediately, you will think I am talking about automation, but I am not. Our process is almost impossible to automate without investing hundreds of millions of pounds. We could benefit from automation elsewhere, in other industries. Highly skilled industries like ours, where skilled hands make beautifully crafted products, could benefit from availability of personnel, personnel who have a will to work, and would no doubt be attracted to a relatively technology proof industry such as ours.

The future is full of opportunity, and Jonathan and I feel sure that the next generation have the same core foundations as we do. Offer value for money. Quality, quality, quality. And be proud of what you do.

Featured Products
Black Calf
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Black Calf
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Dark Brown Burnished Calf
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Espresso Calf Suede
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Dark Brown Burnished Calf
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Chestnut Burnished Calf
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